Terms of service
Terms of Service
1. Overview
These Terms of Service ("Terms") govern your use of the Pool Heat Pump website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.null2. Eligibility
By using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. Our products are intended for residential and commercial use by adults.null3. Products
We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice. Product images are for illustrative purposes only and may vary slightly from the actual product. All product descriptions, specifications, and pricing are subject to change without notice.
4. Pricing & Payment
All prices are listed in US dollars (USD) and are subject to change without notice. We accept major credit cards and other payment methods available at checkout. Payment must be received in full before your order is processed and shipped. We reserve the right to refuse or cancel any order if fraud or an unauthorized transaction is suspected.
5. Orders & Order Confirmation
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. You will receive an order confirmation email once your order is successfully placed. This confirmation does not guarantee product availability.null6. Shipping & Delivery
We ship to addresses within the United States. Estimated delivery times are provided at checkout and are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.
7. Returns & Refunds
Returns and refunds are governed by our [Return & Refund Policy], which is incorporated into these Terms by reference. Please review it before making a purchase.
8. Warranty
Pentair Ultratemp pool heat pumps are covered by the manufacturer's warranty provided by Pentair. We do not offer additional warranties beyond what is provided by the manufacturer. For warranty claims, please contact Pentair directly or reach out to us for assistance.
9. Installation & Professional Use
Pool heat pumps require professional installation. We strongly recommend hiring a licensed HVAC or pool technician for installation. We are not liable for any damage, injury, or malfunction resulting from improper installation or use of our products.
10. Limitation of Liability
To the fullest extent permitted by law, Pool Heat Pump shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount you paid for the product in question.
11. Intellectual Property
All content on this website — including text, images, logos, and product descriptions — is the property of Pool Heat Pump or its licensors and may not be reproduced, distributed, or used without our prior written consent.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party sites. Visiting these links is at your own risk.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of USA, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in WY.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after any changes constitutes your acceptance of the new Terms.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Trade name: Pool Heat Pump
Phone number: 3073336922
Email: andriatsereteli@outlook.fr
Physical address: 1120 E 12th St, Casper WY 82601, United States